• Q: What types of villas are available?

  • A: We offer a diverse selection of exclusive villas, each uniquely curated for sophistication and comfort. Choose from various properties, each with its own charm and amenities.

• Q: How do I book a villa?

  • A: Booking is easy! Simply explore our collection, select your preferred villa, and follow the straightforward booking process on our website.

• Q: Are the villas staffed?

  • A: Yes, our villas come with dedicated staff, ensuring your stay is not only luxurious but also hassle-free. Expect top-notch service and assistance.

• Q: What transportation services do you offer?

  • A: We provide comprehensive transportation services, including airport transfers and private chauffeurs. Our fleet of luxury cars and SUVs guarantees a comfortable and stylish journey.

• Q: How can I arrange transportation services?

  • A: Arrange transportation effortlessly by contacting our team during the booking process. We’ll ensure your travel needs are met seamlessly.

• Q: What types of yacht charters are available?

  • A: Experience unforgettable maritime adventures with our private yacht charters. Whether it’s a romantic sunset cruise or a lively party on the seas, we have the perfect yacht for you.

• Q: Can I customize my yacht charter experience?

  • A: Absolutely! Work with our team to tailor your yacht charter experience, ensuring it aligns perfectly with your preferences.

• Q: What does the All-Access Event Pass include?

  • A: The LuxTour Tulum All-Access Event Pass provides privileged entry to exclusive events and parties in the region. Immerse yourself in Tulum’s vibrant social scene with curated experiences.

• Q: How can I purchase an All-Access Event Pass?

  • A: Secure your pass by visiting our website and following the easy steps outlined in the purchase process.

• Q: What services are included with private jet travel?

  • A: Our private jet services offer a luxurious and efficient travel experience. Enjoy the freedom and exclusivity that come with private jet travel.

• Q: How can I book a private jet?

  • A: To book a private jet, contact our team, and we’ll assist you in arranging a seamless and sophisticated journey.

• Q: What complimentary services come with concierge offerings?

  • A: When you book two or more of our premium services, enjoy complimentary concierge services. Our dedicated team ensures your every need is met with efficiency and finesse.

• Q: How can I access concierge services?

  • A: Concierge services are automatically included when you book two or more of our premium offerings. Our team will be in touch to assist you with personalized concierge services.

– Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away.

– 50% refund for cancellations made at least 60 days before check-in.

– No refunds for cancellations made within 60 days of check-in.