Frequently Asked Questions

  • Q: What types of villas are available?

    • A: We offer a diverse selection of exclusive villas, each uniquely curated for sophistication and comfort. Choose from various properties, each with its own charm and amenities.
  • Q: How do I book a villa?

    • A: Booking is easy! Simply explore our collection, select your preferred villa, and follow the straightforward booking process on our website.
  • Q: Are the villas staffed?

    • A: Yes, our villas come with dedicated staff, ensuring your stay is not only luxurious but also hassle-free. Expect top-notch service and assistance.
  • Q: What transportation services do you offer?

    • A: We provide comprehensive transportation services, including airport transfers and private chauffeurs. Our fleet of luxury cars and SUVs guarantees a comfortable and stylish journey.
  • Q: How can I arrange transportation services?

    • A: Arrange transportation effortlessly by contacting our team during the booking process. We’ll ensure your travel needs are met seamlessly.
  • Q: What types of yacht charters are available?

    • A: Experience unforgettable maritime adventures with our private yacht charters. Whether it’s a romantic sunset cruise or a lively party on the seas, we have the perfect yacht for you.
  • Q: Can I customize my yacht charter experience?

    • A: Absolutely! Work with our team to tailor your yacht charter experience, ensuring it aligns perfectly with your preferences.
  • Q: What does the All-Access Event Pass include?

    • A: The LuxTour Tulum All-Access Event Pass provides privileged entry to exclusive events and parties in the region. Immerse yourself in Tulum’s vibrant social scene with curated experiences.
  • Q: How can I purchase an All-Access Event Pass?

    • A: Secure your pass by visiting our website and following the easy steps outlined in the purchase process.
  • Q: What services are included with private jet travel?

    • A: Our private jet services offer a luxurious and efficient travel experience. Enjoy the freedom and exclusivity that come with private jet travel.
  • Q: How can I book a private jet?

    • A: To book a private jet, contact our team, and we’ll assist you in arranging a seamless and sophisticated journey.
  • Q: What complimentary services come with concierge offerings?

    • A: When you book two or more of our premium services, enjoy complimentary concierge services. Our dedicated team ensures your every need is met with efficiency and finesse.
  • Q: How can I access concierge services?

    • A: Concierge services are automatically included when you book two or more of our premium offerings. Our team will be in touch to assist you with personalized concierge services.

– Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away.

– 50% refund for cancellations made at least 60 days before check-in.

– No refunds for cancellations made within 60 days of check-in.

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    Embark on a journey of opulence with us!

    Immerse yourself in the pinnacle of luxury as our premium services redefine your travel experience. From exclusive villa rentals to personalized yacht charters, every moment is crafted to perfection. Elevate your adventure and discover the best with LuxTour Tulum.

    Secret Street, Tulum Heights Riviera Maya, Mexico | 

    Phone: +380 63 814 21 00 | Email: info@luxtourtulum.com | 

    Email for cooperation: dimaslyva@gmail.com

    © 2024 Created with Concierge Service LuxTour